Technology Health Check

Is it time for a check-up?

When was the last time your business gave its technology infrastructure a good health check? If one of your answers are ‘unsure’ or ‘last year’ or even ‘never’, you are not alone.

Many small businesses simply continue to work through minor errors and problems. Considering that many businesses spend a good amount of their budget on acquiring the right technology, it makes sense to maximise its durability and usability.

Just as your car needs regular service checks to keep it running smoothly, so too does your technology to keep it from going offline.

Could your business continue to work if a major machine stopped working? What would be the implications on cost and time? Do you have any continuity plans if there is downtime?

What to think about:


  • Are computer issues causing us lost productivity?
  • What is the cost to our business?
  • Is someone currently responsible for monitoring and maintaining the health of our Network?



  • Is the Network configured appropriately to utilise the internet connection fully?
  • Is the internet connection appropriate for our needs?
  • Does poor internet performance cause lost productivity?
  • Is our Network stable and secure with the latest updates? Data Availability
  • Do our staff have access to the information they need? Wherever and whenever they need?
  • Can our staff effectively work from home or remote locations? Do we want them to?
  • Does our data synchronise in a way that supports the work we do?


  • What is the current backup strategy?
  • Does it fulfil these criteria?
  • Offsite
  • Offline
  •  Incremental
  • Is it tested?
  • Having made a risk management plan, does our backup strategy cover us to an acceptable level?


Planning and Compliance

  • How do we plan our hardware acquisitions and life cycles to manage costs?
  • Could the performance of our Macs benefit from more memory or storage?
  • Are there any particular concerns in my technology that I have?



In an ideal world, every business would have an in-house IT department.  A team of dedicated technicians to fix and preempt technical problems and perform regular maintenance checks to ensure that the network is running smoothly.

At Mac Aid, we understand that this is not a possibility for every business, and not every business has the manpower to check the workability of their IT systems. This is where we come in.

Contact us to book a time with one of our Engineers. We will come out to you and audit your entire technology infrastructure.

Book your next IT Health Check