Our Team

Who are we?

Get to know the Mac Aid team. We are based in Burnley, Victoria.
Come in and say hi or connect with us via email, Facebook, Instagram, Linked In or Twitter.


Owner and Director of Mac Aid, Jason is a lifelong Mac fanatic.

Since founding Mac Aid in April 2004, Jason has expanded the company in terms of staff and offerings to its current shape and form with its team of knowledgeable engineers and technicians, helpful office and salespeople and technical workshop.


Jeffrey joined Mac Aid as our Account Manager in 2020 after being a Mac Aid client for over 12 years. 

Jeffrey is one of the original Melbourne “desktop publishing” pioneers, having started his first design business in 1985. He spent the 90s freelancing, consulting and training around Melbourne as the technology matured and adoption accelerated. 

Jeffrey likes to solve problems, and while he loves new toys, he’s also very focussed on creating economical, strategically sound IT solutions.


Sean joined Mac Aid as a full-time technician in early 2012 and comes from a project engineering/manufacturing background.

His first experience with computing was with the Apple II. Since then, he has owned a Macintosh SE/30, Power Macintosh 7200, and an iMac G5.

Sean is happily married with 4 lovely (but sometimes naughty) children.


Nathan joined Mac Aid mid 2012, and works as a full-time engineer.

Coming from a retail experience background, Nathan is keenly making his way in the computing world. He enjoys making complex IT systems simpler to use and understand.

In his (limited) spare time, Nathan teaches ballroom dancing, as well as enjoying the odd video game and watching Batman/Harry Potter movie marathons.


Jake joined Mac Aid in mid 2018. In his role as a full time technician, he is enthusiastic about helping creative clients; assisting them in getting the best use out of their IT products and enabling them to have more time doing what they do best.

When he is not at work, he keeps busy with his numerous hobbies which include: downloading, listening and mixing electronic music, as he is quite the audiophile, continually improving his Spanish vocabulary with online language tools and being outside potting around in his cactus garden.


Paul is our resident workshop tech.

Becoming part of the team in early 2019, Paul enjoys tinkering out the back, making sure everything fits back together and works flawlessly.

Paul spends his weekends with his beautiful family, watching his sons play hockey and when he’s not being a supportive father, he is an avid gamer.

He may be quiet, but he certainly knows his stuff!

So, if you ever need a helping hand, Paul is your man.


Alex joined the Mac Aid team in mid 2019. She enjoys fixing computers in the workshop and helping her clients get the most out of their machines. She has a keen eye for detail and loves to solve problems.

On the weekends, she is a prolific gamer, but also enjoys some peace and quiet, playing guitar, reading, writing, and walking her dog, Razzle.


Wendy is the ultimate super woman, juggling both her roll as the Mac Aid Financial Controller and a dedicated mother to two kids. She spends her spare time designing costumes for her kids calisthenics competitions and being part of several school committees.

Wendy has worked in customer service, for 20+ years, prior to joining Jason in assisting with the running of Mac Aid in 2004.


Eleni joined us in mid 2019. Chances are, she’s the first smiling face you see when you enter the office. When she’s not behind her computer, you can find Eleni making herself yet another cup of coffee.

In her spare time, she enjoys reading and sipping a glass of wine with friends.

Have a chat with her in order to work out how best to go about your issues.

Get in touch with us