Apple-First IT Support for Melbourne Businesses

Call Mac Aid for system advice, hardware upgrades and onsite or remote tech support and maintenance.

Smarter IT Support for your Business

Mac Aid is a Melbourne-based managed IT services provider specialising in Apple environments and Microsoft 365. We have supported Australian small and medium businesses since 2004 from our office in Burnley, and we hold two Apple partner credentials: Apple Business Partner and Apple Technical Partner. We work with clients across Melbourne, with particular depth in design, architecture, video production, construction, not-for-profit and healthcare.

Who Do We Help?

No two businesses are the same, so neither is our approach. Whether you need full-scale IT management, one-off troubleshooting, or extra support for your internal team, we’re here to help. We handle everything from system maintenance and network security to cloud solutions and project rollouts, ensuring your technology works seamlessly.

We support businesses of all sizes across many industries; design, print, architecture, video production, corporate, construction, not for profit, medical, and the arts. Whether you’re a solo operator or managing multiple locations, we tailor IT solutions that keep you productive, protected, and prepared.

Get in Contact

IT Support & Maintenance

  • IT strategy

  • Regular maintenance

  • Preventative maintenance & monitoring

  • Troubleshooting

  • Managed IT Services

Sales & setup

  • Procurement

  • Business software solutions

  • Cloud services

  • Workstations, networking and servers

  • Lifecycle management

Cloud Services

  • Consultation

  • Cloud Migration

  • Cost Control

  • Ongoing Maintenance

  • Security

Cyber Security

  • Taylored Solutions for your business

  • Compliance

  • Monitoring

  • Cyber security remediation

  • ACSC Essential Eight

Learn more

Discover our full range of IT services

Onsite or Remote

  • "Mac Aid has been invaluable in helping us transition to modern workplace practices, seamlessly moving our server infrastructure to Dropbox and keeping our software up to date… We truly appreciate their willingness to help and highly recommend Mac Aid to any business looking for reliable IT support.”

    Richard Sellies from Scooter

    Reviews

  • "I have often recommended Mac Aid to friends as my expert IT technicians on call."

    John Bartlett

    Reviews

  • “Mac Aid has been a fabulous IT partner to Town Square for over 14 years. They provide invaluable support in shaping our IT strategy, ensuring our IT support costs are predictable through a managed service agreement they tailored to our specific business needs… We consider Mac Aid a broader part of our Town Square family.”

    Danielle Moeller from Town Square

    Reviews

  • "Great company that knows Apple gear inside out. Chat to Jason and let him cure your IT headaches."

    Rohan from Rojay

    Reviews

  • “I have used Mac Aid as computer support for my small business for the last three years. I have nothing but the highest of praise for this company and their staff. The Mac Aid team are professional, competent and most of all friendly to deal with."

    Carly Dalton

    Reviews

  • “At Visual Domain, we have massive amounts of data and demand high performance. Mac Aid has been fantastic, guiding us in choosing top-tier Windows machines, rolling out robust server infrastructure, implementing backup and archive systems, all the while keeping our systems up to date and security always airtight… They keep our systems running smoothly so we can focus on what we do best.”

    Scott Ward from Visual Domain

    Reviews

We’d love to work with you.

Contact us