Mac Aid are still here to help – remotely.

The Mac Aid office is closed to the public during stage 4 restrictions.

We are working remotely from home and urgent qualifying jobs can be booked in if required.

If you need IT support, email or phone the Mac Aid office, or use the chat button below.

Look after each other out there, and stay safe. The Mac Aid Team

This month’s look out

Your Mac Support Specialists

Mac Aid’s team of passionate, talented and qualified Apple support technicians and engineers will help your business get the most from your Mac & IT systems.

If you are looking for reliable Apple support and friendly service, Mac Aid will deliver. We provide onsite service to those who reside in the Melbourne Metro area and Greater Melbourne area. For flexibility, there is the option of a remote access, a great way to connect with clients from anywhere in the world. Lastly, there is also the option of in-house support, a great option for Mac repairs.

Regardless of whether you need our full support services such as regular maintenance, project and implementation support, the occasional ad-hoc service, or the flexibility to assist internal IT staff when they need it, no doubt you will find it helpful to have us on call.

Who Do We Help?

Mac Aid supports clients in a variety of industries. This includes the traditional Mac stalwarts design & print to construction, architecture, not for profit and the arts. Our technicians are also experienced in installing and maintaining software specially designed for the medical industry.

Businesses come in many different sizes, this means that we are willing and able to support businesses with less than five users, based at a single site to many users, operating from multiple sites.

So no matter what your area of expertise or what size your business is, we are here to help.

- April 5, 2018

Final Cut Pro X update introduces ProRes RAW and advanced closed captioning
h J R

- April 5, 2018

Want to keep your Mac for as long as possible? Try not to operate your Mac on any soft surfaces. It can lead to overheating because of the lack of ventilation #MacBook #MacSupport#HelpDesk #MacAid
h J R

- April 5, 2018

@cultofmac: ICYMI: First mobile phone call made 45 years ago today
h J R

- March 29, 2018

Have you purchased a brand new MacBook? Get yourself a handy little case to keep it safe when not in use #MacTips #MacBook #Apple #MacSupport #MacAid
h J R
Featured Articles
I just wanted to say thank you so much again for coming out on Wednesday and saving the day!! Your service and expertise were brilliant and very much appreciated that you managed to fit us in on the day!!
JacquiAdam Construction
I changed to Mac Aid support when I started this position based on word of mouth reputation within the Mac support community.Firstly from an outsiders point of view looking in, Mac Aid is a focused IT support company. Whilst they do sell Mac’s, their primary focus, as I can see ...
Trent BSGM
I have used Mac Aid as computer support for my small business for the last three years. I have nothing but the highest of praise for this company and their staff. The Mac Aid team are professional, competent and most of all friendly to deal with. They have solved any ...
Carly Dalton