Tailoring IT solutions to your individual needs

Call Mac Aid for system advice, hardware upgrades and onsite or remote tech support and maintenance.

Smarter IT Support for your Business

In today’s fast-moving digital world, your technology should work for you, not slow you down. Mac Aid delivers expert IT support across Mac, Windows, and mixed environments, keeping your systems running smoothly so you can focus on what matters most. Whether it’s ongoing management, troubleshooting, or project implementation, we’re here to keep your business moving forward.

Who Do We Help?

No two businesses are the same, so neither is our approach. Whether you need full-scale IT management, one-off troubleshooting, or extra support for your internal team, we’re here to help. We handle everything from system maintenance and network security to cloud solutions and project rollouts, ensuring your technology works seamlessly.

We support businesses of all sizes across many industries; design, print, architecture, video production, corporate, construction, not for profit, medical, and the arts. Whether you’re a solo operator or managing multiple locations, we tailor IT solutions that keep you productive, protected, and prepared.

IT Support & Maintenance

  • IT strategy

  • Regular maintenance

  • Preventative maintenance & monitoring

  • Troubleshooting

  • Managed IT Services

Sales & setup

  • Procurement

  • Business software solutions

  • Cloud services

  • Workstations, networking and servers

  • Lifecycle management

Cloud Services

  • Consultation

  • Cloud Migration

  • Cost Control

  • Ongoing Maintenance

  • Security

Cyber Security

  • Taylored Solutions for your business

  • Compliance

  • Monitoring

  • Cyber security remediation

  • ACSC Essential Eight

Discover our full range of IT services

Onsite or Remote

  • I have since [my service] recommended Mac Aid to friends and will continue to do so as I now and in future will regard Mac Aid as my expert technician on call.

    John Bartlett

  • “I have used Mac Aid as computer support for my small business for the last three years. I have nothing but the highest of praise for this company and their staff. The Mac Aid team are professional, competent and most of all friendly to deal with.

    Carly Dalton

  • Great company that knows Apple gear inside out. Chat to Jason and let him cure your IT headaches.

    Rohan from Rojay

  • Mac Aid has been a fabulous IT partner to Town Square for over 14 years. They provide invaluable support in shaping our IT strategy, ensuring our IT support costs are predictable through a managed service agreement they tailored to our specific business needs, helping to maintain an efficient and economical hardware fleet, managing software licensing, improving our security practices, and generally ‘having our back’ in IT terms. We consider Mac Aid a broader part of our Town Square family.

    Danielle Moeller from Town Square

  • Mac Aid has been invaluable in helping us transition to modern workplace practices, seamlessly moving our server infrastructure to Dropbox and keeping our software up to date. Their expertise ensured a smooth migration, implementing best practices that have significantly improved our workflow and efficiency. The level of professional technical support they provide is outstanding—quick to respond, highly knowledgeable, and always ready to assist. Their team is not only skilled but also approachable and easy to communicate with, making every interaction effortless. We truly appreciate their willingness to help and highly recommend Mac Aid to any business looking for reliable IT support.

    Richard Sellies from Scooter

  • At Visual Domain, we have massive amounts of data and demand high performance. Mac Aid has been fantastic, guiding us in choosing top-tier Windows machines, rolling out robust server infrastructure, implementing backup and archive systems, all the while keeping our systems up to date and security always airtight. But what really sets Mac Aid apart is their team. They’re not just IT wizards; they’re personable, reliable, and genuinely great to work with. Real, knowledgeable people who take the time to understand our needs and find the best solutions. If you're a small to medium-sized business with big IT requirements like us, I can't recommend MacAid highly enough. They keep our systems running smoothly so we can focus on what we do best.New List Item

    Scott Ward from Visual Domain

We’d love to work with you.